Get in Touch With Us
Questions, corrections and suggestions all help keep this site accurate and useful. Whether you have spotted something that looks out of date, want to share feedback on a page, or simply need a point clarified, this page explains how to reach the team and what to expect after you write.
How to Contact Us
The quickest way to reach us is by email. Please write to [email protected] and a member of the team will read your message personally. There are no automated chat systems or call centres, just real people reading and replying.
To help us respond properly the first time, it is useful to include:
- A clear subject line, such as "Correction request" or "General question"
- The page address, if your message relates to a specific article
- A short description of your question or the issue you noticed
- Any supporting details, such as dates or screenshots, where relevant
What You Can Write to Us About
People get in touch for many different reasons. Common examples include:
- Reporting information that seems incorrect or no longer current
- Asking for more detail on something covered in an article
- Suggesting a topic you would like to see explained
- Sharing general feedback about how easy the site is to use
- Raising questions about how your personal information is handled
When to Expect a Reply
Every message is read, and most receive a reply within two to three working days. Busier periods can occasionally take a little longer, but no genuine enquiry is ignored. If your message points out an error, it is checked carefully and, where needed, the relevant page is updated.
Please note that the team cannot resolve disputes on behalf of third parties or access accounts held elsewhere. In those cases, a reply will try to point you towards the right place to go instead.
Your Privacy Matters
Any details you share by email are used only to answer your message. They are never sold or passed on for marketing. You can read more about how information is stored and protected in our Privacy Policy.
Using This Site
Before getting in touch, you may find it helpful to look at our Terms of Use, which set out how the content on this site can be used and the limits of the information provided. Many common questions are answered there.
Thank you for taking the time to reach out. Your messages genuinely help shape and improve what appears here.